Thank you for choosing Brado Print. We take pride in our work and want you to be completely satisfied with your order. If you are not entirely happy with your purchase, we are here to assist you.

Returns

• Eligibility Window: You have 7 working days from the date of delivery to initiate a return.

• Item Condition: To qualify for a return, the item must be unused, in its original packaging, and in the exact same condition that you received it.

Refunds

• Inspection: Once your returned item arrives at our facility, we will inspect it and immediately notify you of its status.

• Processing: If your return is approved, a refund will be initiated back to your original payment method.

• Timeline: You will receive your credit within 7 working days, depending on your bank or card issuer’s policies.

Exchanges

If you need to exchange an item for a different size, color, or product, please reach out to our customer service team. We will happily guide you through the exchange process and help you select your new item.

Shipping Costs

• Responsibility: You will be responsible for covering the shipping costs for returning your item.

• Non-Refundable: Shipping fees from the original order are non-refundable.

Contact Us

If you have any questions or need assistance with your return, please feel free to reach out to our customer service team:

• Phone: 017-997 2127